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You can “forget” a Wi-Fi network, but only if you’re already connected to it. One of the major benefits of the iPhone, and the thing that geeks are always complaining about, is that it’s simple, and therefore limited in terms of a user’s ability to “go under the hood” to diagnose an issue. Unlike your Mac or PC, your iPhone can’t display the list of Wi-Fi networks it’s saved over the years. When we come home from work, our iPhones automatically reconnect to our Wi-Fi at home and enter the password.

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IPhones remember all the Wi-Fi networks they’ve ever connected to, along with the password for each network. Problems with iPhones are easier to diagnose, so we’ll start there. I hope this article will be more helpful than that, because unlike a Genius, you can take it home with you.īefore we dive deeper, I find it helpful to restate the problem: Your iPhone won’t connect to Wi-Fi because there is a problem with your iPhone or your wireless router. The best a technician can do is offer some generic advice, reset some settings, and wish the customer best of luck. This scenario makes it very difficult to diagnose the problem, especially in an Apple Store. Usually, the customer can’t reproduce the issue because it only happens at home. When Your iPhone Connects To All Wi-Fi Networks, Except For One

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Software updates can prevent the problem from coming back.

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If resetting your wireless router fixes the problem, you may wish to check the manufacturer’s website to see if a software (or firmware) update is available for your router. The router may still broadcast the Wi-Fi network, but the built-in software doesn’t respond when a device tries to connect. Just like on your iPhone and your computer, the software built into your wireless router can crash. All Wi-Fi routers use essentially the same hardware to create wireless networks, but the software built into Wi-Fi routers varies greatly from model to model. If it works, there was a problem with your wireless router’s built-in software (sometimes called firmware). Few people understand how Wi-Fi networks actually work. We’ll use a very technical trick to turn your Wi-Fi router off and back on: Pull the power cord out of the wall and plug it back in.Īfter your router reboots, try reconnecting your iPhone to Wi-Fi.Next, hold the power button until you see the Apple logo appears on the screen. It can take 15 seconds or more for your iPhone to power off. Slide across the screen with your finger and wait for your iPhone to power off. On your iPhone, press and hold the power button until slide to power off appears.If you haven’t already, try powering off your iPhone and Wi-Fi router, and turning them back on. Check out my other article if Wi-Fi is grayed out in Settings! The Simplest Fix

If that doesn’t work, skip to to the section called Diagnosing Hardware Issues. Note: If your iPhone doesn’t connect to any wireless networks, skip to the section of this article called Delete All The Wi-Fi Networks Stored On Your iPhone. If your iPhone connects, it’s not a hardware problem – there’s a problem between your iPhone and your wireless router at home. If you don’t have another Wi-Fi network to use to test your iPhone, go to Starbucks, your local library, or your friend’s house and try to connect to their Wi-Fi.

“Will my iPhone connect to any Wi-Fi networks, or is it just one network my iPhone won’t connect to?”

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